IRDAI names November 'Grievance Resolution Month' as cases pile up

Insurance regulator IRDAI has declared November 2026 'Grievance Resolution Month' to speed up long-pending policyholder disputes. About 2.21 lakh cases were pending before consumer commissions and courts as of March 31, with 72.49% over a year old, while around 11 lakh were pending before motor accident tribunals. Insurers have been told to prioritise old cases and settle amicably where justified.