'Just to be clear' tops list of most loathed passive-aggressive email phrases

A survey by email verification company ZeroBounce found 'just to be clear' is the most disliked passive-aggressive email phrase, picked by 52% of respondents. 'Per my last email' and 'as previously discussed' tied in second place at 40%, followed by 'for future reference' and 'kindly note'. The findings highlight how small phrasing choices can sour workplace communication.