Kerala man gets ₹1 short on train refund, wins case against IRCTC

A Kerala passenger who received ₹1 less than expected after cancelling an AC train ticket took IRCTC to the consumer commission. Two years later, the Kasaragod District Consumer Commission found the railway ticketing corporation liable for deficiency in service and ordered it to pay ₹3,100 in compensation. The case comes as Indian Railways rolls out new ticket cancellation rules.